HOME DELIVERY

Have a read below regarding our conditions and whether you're eligible for home delivery. If you can't find what you need, please do get in touch or give us a call on +32 2 304 43 42.

DELIVERY AREA

The delivery area is limited to the Brussels Region and surroundings. Unfortunately, we're not currently able to deliver outside of this area.

BRUSSELS REGION: All Brussels communes (1000, 1020, 1030, 1040, 1050, 1060, 1070, 1080, 1081, 1082, 1083, 1090, 1120, 1130, 1140, 1150, 1160, 1170, 1180, 1190, 1200, 1210)

FLEMISH BRABANT: HOEILAART (1560), KRAAINEM (1950), OVERIJSE (3090), SINT-GENESIUS-RODE (1640), SINT STEVENS WOLUWE (1932), TERVUREN (3080), WEZEMBEEK OPPEM (1970), ZAVENTEM (1933).

If you would like to place an order with us but you live outside of this area, we are are able to deliver group orders (2 or more orders) within a certain limit. Please get in touch with us to find out more information.

MINIMUM ORDER VALUE

We ask for a minimum order value of €50.

This has increased due to our increased delivery range.

DELIVERY CHARGES

We charge €10 per home delivery.

DELIVERY SCHEDULE

Delivery is available from Tuesday-Friday. We don't deliver on Saturdays, Sundays or Mondays. If you would like your order delivered on a specific day please add it as a note or send us an email.

We aim to deliver all confirmed orders the following business day. Orders placed on Saturday through to Monday will be prepared and delivered on Tuesday due to the shop's opening hours.

Depending on the items and volume of your order, we may still be able to deliver an order confirmed before midday on the same day. Please get in touch with the shop directly to see if they are able to accommodate this.

DELIVERY TIME

All orders are prepared in the morning and sent out in the afternoon to be delivered.

Unfortunately, it is not possible to guarantee a specific delivery window at this point in time, however, we are currently delivering between 4PM-8PM.

As we are a small & local shop, we do not offer the ability to track & trace your order as the deliveries are carried out by our own staff.

PLANNING AHEAD

Please ensure that someone is at the delivery address on the day, to receive your order as we cannot leave the packages unattended. Please make sure you answer your phone during delivery times so the driver can contact you if you aren't answering the doorbell to avoid wasting time.

Alternatively, please let us know other arrangements you may have made (ex: leaving your order with a neighbour).